What You Need to Know Before Booking a Holiday or Cruise

The travel industry was deregulated 01 July 2015. Previously, an industry with very tight controls, Australia now has a much more open market. This has paved the way for many new and inexperienced travel businesses to emerge. In line with deregulation, the Travel Compensation Fund was also dissolved. This means that travellers no longer have a safety net for recovery of funds if/when a travel supplier fails.


Be alert to deals that seem too good to be true. And ensure you always look out for the green and white logos below.


Our partnership with our clients is based on mutual trust and we do what is best for our clients following our company's values and methods.


The best protection a consumer can have when booking travel arrangements, is to look for the ATAS symbol. ATAS stands for the AFTA Travel Accreditation Scheme (operated by the Australian Federation of Travel Agents). Mildura Travel & Cruise is a member of both bodies.


This accreditation requires strict standards to be maintained in operation of a travel business. Learn more about AFTA or ATAS by clicking on the logo below.

About The Business

Former Jetset Mildura owner (until Sep 2003) Karen Ridge has re-established herself back in Mildura after 8 years of living out of town. Karen started in the travel industry with Chaffey's World Wide Travel Service, which then became Chaffey's Traveland and eventually Jetset Mildura. Karen has spent the majority of her working career in travel, and has been to all corners of the globe in the name of "research".

In 2008 she began Food and Wine Travel in Melbourne, known far and wide around the globe now as one of the leading travel agencies focused on food and wine themed holidays. Karen continues to operate this online business, but has additionally created Mildura Travel & Cruise, after seeing a need for a boutique travel operator in town.

"I'm very excited to be back in Mildura, close to family and friends not to mention enjoying the best lifestyle Australia has to offer" says Karen.

I can't wait to reconnect with people and get back into the local community. I look forward to hearing from you very soon about your travel plans & otherwise just drop me a line and say hi!